Privacy Policy

Jigsaw Customs Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Jigsaw Customs collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Optional information (Notes and Details for order and delivery processing)

How do we collect your data?

You directly provide Jigsaw Customs with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

Jigsaw Customs may also receive your data indirectly from the following sources:

  • Facebook page
  • Instagram page
  • Car.gr page

How will we use your data?

Jigsaw Customs collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Reply to private or public message(s).

If you agree, Jigsaw Customs will share your data with our partner companies so that they may offer you their products and services.

  • Courier Companies
  • Apparel Design Companies

When Jigsaw Customs processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Jigsaw Customs securely stores your data at website web-server protected by official SSL Protocol and 3rd Party Protection applications.

Jigsaw Customs will keep your order and/or shipment data for as long as your account is active. Once this time period has expired, we will delete your data automatically if you delete your own account or manually upon relevant request.

Marketing

Jigsaw Customs would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Jigsaw Customs from contacting you for marketing purposes or giving your data to other members of the Jigsaw Customs Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Jigsaw Customs would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Jigsaw Customs for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Jigsaw Customs correct any information you believe is inaccurate. You also have the right to request Jigsaw Customs to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Jigsaw Customs erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Jigsaw Customs restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Jigsaw Customs’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Jigsaw Customs transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +30 22940 97292

Or write to us: Marathon Av. 79, Nea Makri, 19005, Greece

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit https://gdpr-info.eu/

How do we use cookies?

Jigsaw Customs uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • E-shop

What types of cookies do we use?

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
Expiration
session
Function
Provide the identification of trusted web traffic
Name
Expiration
persistent
Function
Provide protection against hackers
Name
Expiration
1 day
Function
Read to determine if the user is logged in

Google reCAPTCHA

Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
Expiration
6 months
Function
Provide spam protection

Purpose pending investigation

Name
rc::c
Expiration
Function
Name
rc::b
Expiration
Function
Name
rc::a
Expiration
Function

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store items in shopping cart

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store and track interaction
Name
Expiration
6 months
Function
Provide ad delivery or retargeting

Purpose pending investigation

Name
GPS
Expiration
Function
Name
PREF
Expiration
Function

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
6 months
Function
Store the user's usage history
Name
Expiration
6 months
Function
Store and count pageviews
Name
Expiration
6 months
Function
Store and count pageviews
Name
Expiration
6 months
Function
Store browser details
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
6 months
Function
Store a unique session ID
Name
Expiration
30 minutes
Function
Store and count pageviews

Google Fonts

Purpose pending investigation

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Purpose pending investigation

Name
Google Fonts API
Expiration
Function

Google Maps

Purpose pending investigation

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Purpose pending investigation

Name
Google Maps API
Expiration
Function

Facebook

Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
_fbp
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

TikTok

Purpose pending investigation

Usage

We use TikTok for video display. Read more

Sharing data

For more information, please read the TikTok Privacy Statement.

Purpose pending investigation

Name
s_v_web_id
Expiration
Function
Name
MONITOR_WEB_ID
Expiration
Function
Name
csrf_session_id
Expiration
Function
Name
tt_csrf_token
Expiration
Function
Name
_abck
Expiration
Function
Name
tt_webid
Expiration
Function
Name
tt_webid_v2
Expiration
Function
Name
ttwid
Expiration
Function
Name
webapp_launch_mode
Expiration
Function
Name
webapp_session_id
Expiration
Function
Name
webapp-session-referer
Expiration
Function
Name
webapp_tiktok_privious
Expiration
Function
Name
webapp_extra_data
Expiration
Function
Name
webapp_original_traffic_type
Expiration
Function
Name
__tea_cache_first_*
Expiration
Function
Name
guide-login-config
Expiration
Function
Name
__tea_cache_tokens_*
Expiration
Function
Name
webapp-newuser
Expiration
Function
Name
f
Expiration
Function
Name
autoplay-config
Expiration
Function
Name
webapp-video-mute
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
cookieyes-consent
Expiration
Function
Name
VISITOR_PRIVACY_METADATA
Expiration
Function
Name
__Secure-ROLLOUT_TOKEN
Expiration
Function
Name
TESTCOOKIESENABLED
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function

There are a number of different types of cookies, however, our website uses:

  • Functionality – Jigsaw Customs uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Jigsaw Customs uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Jigsaw Customs sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Jigsaw Customs website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Jigsaw Customs keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Jigsaw Customs’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@jigsawcustoms.com

Call us: +30 22940 97292

Or write to us at: Marathon Av. 79, Nea Makri, 19005, Greece

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Jigsaw Customs has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: info@eett.gr

Address: 60 Kifissias Avenue, 15125, Maroussi, Athens, Greece